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CyberUP Institute · Cyber Crisis Readiness

IT / OT / ICS · Operational Readiness

IT AND OT. ONE COORDINATED RESPONSE.

When an incident crosses from digital systems into industrial processes, the response depends on IT, OT / ICS, Cyber and Operations understanding the same situation and acting without losing operational control.

IT / OT Convergence

Two domains. One continuity objective.

Enterprise infrastructure and industrial environments have different technologies, constraints and priorities. The response needs a shared picture, not identical actions applied indiscriminately across every environment.

Enterprise IT

The digital context.

Identities, networks, endpoints, applications and dependencies that support services.

OT / ICS

The industrial context.

Control systems, automation, availability and process conditions.

Operations

The operational context.

Control rooms, production, services and priorities that guide decisions.

Business Continuity

The continuity to preserve.

Conditions and dependencies that need to inform containment and recovery.

Cyber-Physical Impact

From digital signal to operational impact.

The response must connect cyber evidence to the affected process. The reference sequence stays the same; the information, constraints and responsibilities that inform it change.

  1. Detect

    Confirm the signal and identify the systems and assets potentially involved.

    What to observeVisibility of the event across digital and industrial environments.
  2. Triage

    Assess severity, priority and initial context in relation to the affected processes.

    What to observeAlignment between cyber priorities and operational criticality.
  3. Investigate

    Correlate evidence with process status and dependencies between systems.

    What to observeThe relationship between technical facts, uncertainty and effects on the process.
  4. Escalate

    Engage the appropriate decision-makers with information on impact and operational constraints.

    What to observeClarity of authority and involvement of the relevant functions.
  5. Contain

    Coordinate containment by considering technical effectiveness, availability and process conditions.

    What to observeFeasibility of actions and the ability to retain control.
  6. Recover

    Restore systems and processes according to shared dependencies, conditions and priorities.

    What to observeRecovery order and alignment with operational continuity.

Activities can overlap and repeat. The sequence prescribes neither universal timings nor automatic actions on plant systems. Decisions depend on the process, scenario and organisational responsibilities.

Control Room Readiness

The control room is part of the cyber response.

Industrial response extends beyond the SOC. Operators, OT engineers, IT, Cyber Defence and leaders need to share enough information to understand the impact and guide decisions.

Illustration of technical and decision-making responsibilities in an industrial setting.

A shared operational picture

Understand what is happening
together.

None of these three perspectives describes the incident on its own.

Cyber evidence
Signals, affected assets, available findings and matters still to be verified.
Process status
Availability, control, operating conditions and relevant dependencies.
Operational priority
Essential services, containment constraints and conditions for recovery.

Segregated Simulation

Exercise the response. Keep production separate.

CyberUP uses exercise environments segregated from the client’s production network. The systems, processes and dependencies included are defined by the objectives and the selected solution.

The exercise scope

The exercise does not run
on production systems.

The Arena environment is separate from production. Remote access, support and updates use controlled connectivity according to the agreed configuration.

Segregation does not mean absolute isolation from every network or immunity from external threats.

Agreed context

In dedicated solutions, emulation reflects the scope agreed with the client, not necessarily the entire infrastructure.

Two domains in the exercise

Scenarios connect IT and OT / ICS with relevant operational dependencies.

The right environment

Training Arena uses generic CyberUP environments. The choice between Physical, Smart and Training Arena depends on the context to be exercised.

IT / OT Incident Response

One incident. Connected responsibilities.

Technically possible actions need to be assessed against operational dependencies, availability and recovery conditions. The map clarifies how each function contributes to containment and recovery decisions.

Complementary responsibilities

Incident evidence

Cyber / SOC

Responsibilities to exercise
Share signals, analysis and an initial assessment of scope, while maintaining visibility as the incident develops.
Interfaces to test
The relationship between evidence, affected systems and information from IT, OT and Operations.

Infrastructure and identity

IT

Responsibilities to exercise
Establish the dependencies between networks, identities, applications and services relevant to the response.
Interfaces to test
Effects of IT actions on industrial environments and recovery conditions.

Control and process

OT / ICS

Responsibilities to exercise
Assess actions in the context of control systems and process conditions.
Interfaces to test
Compatibility of containment with availability, control and operational priorities.

Operational continuity

Operations / Control Room

Responsibilities to exercise
Share process status, production priorities and the conditions needed for continuity.
Interfaces to test
Coordination between the control room, technical functions and recovery activities.

Direction and priorities

Leadership

Responsibilities to exercise
Align risk, organisational priorities and responsibilities when the incident extends beyond the technical domain.
Interfaces to test
Information for decisions and direction for containment and recovery.

Authority depends on the organisation. A function may contribute to several activities; the control room’s role is not limited to recovery.

Industrial Business Continuity

Industrial continuity needs practice.

Simulation should produce evidence on visibility, coordination, containment and recovery of essential processes. What is observed in the Arena must not be confused with a guaranteed outcome in production.

Process continuity

Keeping processes available

The ability to identify and account for processes that need to remain available.

Cross-domain coordination

Connecting the domains

Quality of handovers between IT, OT, Cyber, the control room and Operations.

Containment discipline

Proportionate containment

Actions proportionate to the incident and operational constraints.

Recovery sequence

Prioritising recovery

The order in which systems and processes are restored, accounting for their dependencies.

Escalation clarity

Escalating clearly

Timeliness and quality of information provided to the appropriate decision-makers.

Decision quality

Making coherent decisions

Alignment of decisions with cyber risk, availability and operational continuity.

These are observation criteria, not results already assigned to the organisation. Exercise evidence is discussed in the debrief against the agreed objectives, conditions and responsibilities.

Where It Matters Most

Readiness for mission-critical environments.

Coordinating IT and OT is especially important where industrial processes, essential services and digital dependencies need to be understood together.

IT / OT Readiness

Explore the readiness of your IT/OT environments.

We build exercises and capability development programmes around your systems, industrial processes and the handovers that shape continuity during a cyber crisis.

CISO · OT Leadership · Operations · Cyber Defence

Start with the process
you need to protect.

Systems, dependencies, operational constraints and objectives define what to exercise and which evidence to observe.

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